Customer Care
We understand the importance of energy and water in your life and aim to keep your services turned on. Throughout the year, we work with government agencies and community organizations that offer payment assistance to income-qualified residents.
If you are behind on your CBPU utility bill, please get in touch with our Customer Service Team at (517) 279-9531 to discuss your payment options and avoid disruptions. We offer several resources to help customers with their utility bills. We will work with you to find a payment plan to best suit your budget and utility needs.
For a full listing of resources and explanations of help, find more information ---> here.
We also recommend contacting 2-1-1, Michigan's free, confidential phone service that links people with community-based information or agencies. They provide information that can help with utility assistance, rent payments, child and elder care, emergency shelters, job training, counseling, and other services.
To learn more, dial 211 or go online at mi211.org to get connected.
Original source can be found here.
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